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Q. How does your sizing work?

A. Pippa & Julie tends to run true-to-size but every girl is different. Please refer to our sizing guide for more specifics.

Q. How do I care for Pippa & Julie clothing?

A. Most Pippa & Julie is machine or hand-washable but occasionally there is a fabric so special that we just have to make a dry-clean only dress. Please refer to specific washing instructions on your garments and feel free to reach out to us at pippaandjulie@pastourelledesign.com with any questions.

 

Q. Can I cancel or edit my order once it’s been placed?

A. We work quickly to ensure you receive your order as soon as possible. Our systems are fully automated, which means that after you place your order it is sent to our warehouse to be packed and shipped. Although this is great news when you’re waiting for your order to arrive, it unfortunately means that we can’t add, change or cancel orders once they’ve been placed. However, return labels are provided with each order and refunds will be processed once they are received at our warehouse.

Q. Do you ship internationally?

A. Yes, you will be asked at checkout if you would like to ship internationally.

Q. How can I become a Pippa & Julie wholesale customer?

A. Please contact us at pippaandjulie@pastourelledesign.com if you are interested in becoming one of our retail partners or use the wholesale requests form here.

Q. Can I purchase a gift card?

A. Yes, please click HERE.

 

Q. Who is Pippa?

A. Pippa is the title character of Robert Browning’s Pippa Passes. She is known for attributing kindness and virtue to all of the people she sees. Browning’s verse drama became famous as the origin of the phrase “All’s right with the world!”. When we are together and making clothing for you, that is how we feel.

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